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  • Why are we asking for a regular payment rather than occasional payments?

    Stefania is dedicated to supporting surgeons and nurses working in operating theatres across all types of hospitals in each of Ukraine’s 24 oblasts. Once this programme is established, we aim to provide online mental health services to people throughout Ukraine, with a particular focus on disadvantaged and impoverished communities. According to a recent report in the Lancet (medical journal), it is estimated that 54% of the Ukraine population, including the 6 million refugees in Europe, have been affected by Post-traumatic stress disorder (PTSD): BBC News “A study published in the medical journal The Lancet, estimates that 54% of Ukrainians (including the Ukrainian refugees in Europe,) have PTSD. Severe anxiety is prevalent among 21%, and high levels of stress among 18%” (20 September 2024). 

    The third programme we will explore is to partner with a major provider of online courses for schools and colleges, and secure an agreement to allow Stefania to translate the courses into the Ukraine language. “The ongoing war in Ukraine has disrupted education for more than five million children, UNICEF warned today, calling for increased international support to ensure children do not fall further behind”.

    It is critically important that the amount of money available each month is predictable and grows steadily. This will help build confidence among the hospitals we support - and later, among the people relying on us for mental health support services. When we provide humanitarian aid, we don’t want it to feel like a rollercoaster with different amounts coming in each month as this will create uncertainty. Stefania believes that those needing surgery and the professionals caring for them deserve to be treated with respect and dignity. We want Stefania to be a ‘Beacon of Compassion, Hope, and Love’. They deserve nothing less.

    To achieve this, we need to establish a steady rhythm within Stefania that is regular, reliable, and capable of growing. This can only happen through the commitment of a large number of donors giving the equivalent of the cost of a cup of coffee each month.

  • How will Stefania involve Ukrainian refugee communities in Europe?

    Starting in 2025, we will invite Ukrainian refugees across Europe to replicate Stefania’s organizational model and contribute to our shared mission.

  • What does volunteering involve at the local community level?

    Volunteers will identify local institutions, recruit supporters, and help organize fundraising and awareness activities.

  • What other projects does Stefania plan to launch?

    Besides medical equipment, we aim to provide online mental health services for both Ukrainians in Ukraine and refugees across Europe.

  • Can Ukrainian refugees volunteer?

    Yes, both British citizens and Ukrainian refugees are encouraged to volunteer, fostering collaboration and unity.

  • Are we launching Stefania across 3000 Districts all at the same time?

    No is the answer!! We are starting with 5 Counties in England (Buckinghamshire, Oxfordshire, Bedfordshire, Hertfordshire and Berkshire.) This phase will be the Pilot Phase. We will aim to keep this phase as short as possible in view of the situation in Ukraine. Once we are satisfied that we have made the necessary improvements to our policies and procedure, improved the website and the Dashboard, we will begin a series of phases that will take us across the whole of the United Kingdom.

    The first phase after the pilot will cover the Southeast region and followed by the East of England region. Timings will be announced on our website.

    There may be some churches or schools from postal Districts which are not in the Pilot group or in the South East or East of England regions, and would prefer not to have to wait ‘for their turn’ but would like to start now! What are their options?

    This option is definitely possible but requires the following:

    The church(s) or school(s) will need to be prepared to gain the support of many other institutions within their District. They will then follow the same process as for the Pilot group. It would be preferable if they are willing to contact as many Districts as possible within their County and generate interest. If this is you and would to discuss this option further, please write to the Executive Chairman, [email protected] for a discussion.

  • The Role of the "Three County Coordinators"

    The three County Coordinators will meet monthly to review reports from the Districts and discuss various topics using a format provided by Stefania HQ. They will also agree on a plan to make contact with medium-sized companies within their County (which have not been contacted at the District level and invite them to become Support Partners. Additionally, they will identify other institutions and associations, such as trade unions and business groups, that may not have been engaged at the District level and invite them to join as Support Partners. The County will also complete a brief County Report, using a template supplied by Stefania HQ, and submit it to their Regional Director.

  • How can I donate to Stefania?

    You can donate via the “Donate Now” button on our website. Payments are processed securely using technology trusted by major global companies.

  • How is the charity expanding?

    We’re starting with five pilot Counties in England before rolling out to the rest of the UK and eventually engaging Ukrainian refugee communities in Europe.

  • How can I volunteer with Stefania?

    Opportunities are available across the UK and can be found on the Stefania Dashboard. Roles range from administrative support to leadership positions in local communities.

  • What else will the Ambassadors do?

    They will elect one of the Ambassadors to become the District Coordinator. He/she will facilitate the appointment of the District Safeguarding Volunteer. Their name will be added to the  Dashboard. They will also select the Data Administrator Volunteer. They will also select a Volunteer to write news items from the District including news ideas that have been successful and share on the News and Ideas board within the Dashboard. The group of Ambassadors for the District will come up with ideas on how to attract members of the District who are not involved with any of the District institutions. 

  • Can I make a one-time donation?

    Yes, you can make a one-time gift, including memorial donations. Details are available in the “Giving Financially” section of our website.

  • Why is the donation model based on the price of a coffee?

    The “price of a coffee” model (£3.75/month) promotes regular, predictable contributions, allowing us to sustain vital projects consistently.

  • What do we Do ?

    We are here to raise funds to help Ukrainian Hospitals

  • What is the Role of Regional Directors

    Ten Regional Directors will be appointed who will each lead a group of Counties.

    Their role will evolve as we gain experience. Initially the Regional Directors will have following key responsibilities:

    • Support the County Coordinators
    • Review key performance indicators
    • Take responsibility for contacting large corporate organizations and associations, and invite them to become Support Partners
    • Take responsibility for contacting charitable trusts, wealthy individuals, major influencers and making presenting for funding and involvement
    • Available for media interviews within their Region
    • They will each be assigned with major strategic projects 

    They will report to the Executive Chairman.

    All these roles will be filled by ‘Volunteers’ but Stefania may on occasion decide to appoint a senior executive.

    The Roles described above will be open to candidates who are Ukrainian or British. 

  • What Role do the NHS Supply Chain play?

    The National Health Service (NHS) in the United Kingdom is one of the largest health systems in the world. It includes a centralised procurement system with an online catalogue consisting of 600,000 items. It is called NHS Supply Chain. We believe Stefania is the first charity to partner with Supply Chain. NHS will:

    Charge the same prices for Stefania as what they charge UK hospitals and the British Army

    Not apply a limit to the volume of equipment Stefania can purchase

    Once we have fully implemented the project for the Ukrainian hospitals, the hospitals will be able to choose from the catalogue what they need to save lives in the operating theatres.

    ‘Purchase tax’ will not be added to our purchases

    On behalf of the Ukrainian hospitals, we thank NHS Supply Chain for agreeing to our partnership and for their amazing commitment towards the Ukrainian people

  • Giving Financially to Stefania

    The preferred payment method is to use the online Donate Now button available on the Stefania website. 

    Stefania is using the same technology to manage the payment method as that used by Amazon and many other large global companies. 

    Stefania’s humanitarian objectives are STRONGLY dependant on having a very large number of Individual Supporters committing to donate regularly each month ‘the price of a coffee’. The minimum amount is £3.75. It’s important we build loyalty within the Donor community. 

    We would like the Donor community to consist of: 

    The Ukrainian refugee communities (6 million) from the 30+ countries in mainland Europe and the UK
    The citizens from the 30+ countries in mainland Europe and the UK
    The 28 million Ukrainian Diaspora from across the world Individuals and institutions from other parts of the world (for example the USA) who wish to support Stefania’s significant humanitarian aid projects
    All Donor categories will be able to use the Stefania Donate Now button and be able to donate a cup of coffee each month.

  • Can I give Stefania an occasional ‘gift’, for example in the memory of a relative, directly to the Stefania bank?

    This option is available. Details in the Giving Financially section at the bottom of the website.

  • How will Stefania communicate with Support Partners, Individual Supporters, Volunteers, sponsors and other organisations and individuals that will decide to support Stefania’s objectives.

    • The Stefania Dashboard
    • The News & Ideas Board (digital). This will cover all the Regions in the UK plus additional Boards covering mainland Europe (this will evolve as we build relationships with the 6 million Ukrainian refugees in living in 30 different countries). The purpose of this platform is to capture and share good news from around the UK and encourage the 3000 local communities to find new ideas and share these with the entire organisation
    • We will introduce a Newsletter and digitise the content to be able to search across Counties, Regions and Countries. 
    • Medical Equipment Advisory Board. The Board will comprise of mostly senior Surgeons from across Ukraine and from different types of hospitals. It will be chaired by a head of a leading hospital in Ukraine. One of their responsibilities will be to capture feedback from hospitals, especially human stories, and send these to Stefania. A similar Advisory Board will be considered for Online Mental Health Services
    • All content will be available in both English and Ukrainian
    • All communications will be made public, and we will use technologies to generate traffic from Ukraine.

  • How does Stefania Foundation ensure financial transparency?

    We use the Stefania Dashboard to provide real-time updates on our financial activities, donor contributions, and the impact of our humanitarian efforts.

  • Financial Contributions to Stefania

    The easiest way to contribute to Stefania is by using the ‘Donate Now’, button on the Stefania website. Stefania uses the same secure payment technology trusted by Amazon and many other large global companies.

    Stefania’s humanitarian goals rely heavily on building a huge community of Individual Supporters who commit to a regular donation of a minimum of £3.75 each month – just the price of a cup of coffee. Regular contributions like this not only sustain our work but also foster a sense of shared purpose within the donor community, helping to build loyalty. It also creates regular and consistent level of revenue that results in building confidence with our beneficiaries, knowing they can expect a regular flow of products/services.

    We would like our donor community to consist of: 

    • Ukrainian refugee communities, comprising 6 million people across approximately 30 countries in mainland Europe and the UK
    • Citizens from over 30 countries in the UK and mainland Europe 
    • The Ukrainian diaspora across the world, which numbers around 28 million people
    • Individuals, institutions and associations from the UK and other parts of the world, such as the USA, that wish to support Stefania’s vital humanitarian aid projects

    All Donor categories will be able to use the Stefania ‘Donate Now’ button and donate the price of a cup of coffee or more (£3.75 minimum) each month. 

  • What are Stefania’s local communities?

    Local communities are based on postal Districts in the UK, with around 3,000 planned. These communities will form the backbone of our operations.

  • How do local communities contribute to Stefania’s mission?

    Local communities work to recruit Individual Supporters, promote the “price of a coffee” donation model, and foster engagement with local institutions.

  • What's the Stefania Dashboard

    The Stefania Dashboard

    Stefania is committed to full transparency, providing open access to information for visitors from around the world. The Dashboard on our website will be the ‘engine under the hood’, offering relevant, real-time updates wherever possible. Sharing this information is essential for earning the trust, confidence, and loyalty of our donors.

    The Dashboard will show how we are doing in generating regular income to support hospitals and the other two humanitarian projects we will launch later. It will also provide data on other areas of our work (for example, displaying job opportunities identified at District, County and other levels) and will be enhanced continuously.

  • Why does Stefania prefer regular monthly donations?

    Regular donations provide a stable, predictable income, enabling us to consistently support hospitals and launch new projects.

  • How is the Organisation Structured?

    A local community will bring together various institutions such as churches, schools, Ukrainian Guests (refugees), local businesses, Ukrainian Support Groups, hospitals, universities/colleges and many other types of institutions. Members of these institutions as well as other local individuals not affiliated to any formal institution. 

    There will be about 3000 ‘local communities’ across the United Kingdom, which are based on the postal District system. In other words, the UK will be made up of about 3000 Districts.

    A collection of Districts makes up a County of which there are 92 Counties. In England there are 48 Counties and the remaining 44 are in Scotland, Wales and Norther Island. Therefore the average number of Districts in a County is around 30 Districts. 

  • What is the British Sales Organisation

    We are grateful to this small company in the South of England who heard about our needs for IT services and without hesitation, when they learnt it would benefit the people of Ukraine, agreed to charge special rates to develop our website and the software solution which manages the Stefania Dashboard. They will continue helping us with other projects. 

  • How does Stefania support Ukrainian hospitals?

    We supply medical equipment directly to hospitals, ensuring they have what they need to save lives in operating theatres.

  • Role of District Coordinator

    The average number of Districts in a County is about 30. The 30 District Coordinators will hold regular Zoom meetings and discuss a range of issues and agree on improvements and new ideas. Each month they will complete a short form (will be provided by Stefania HQ) on learning points, new ideas, key performance indicators. 

    They will select three from the 30 District Coordinators to become a County Coordinator.

  • What is the role of a District Coordinator?

    District Coordinators facilitate communication between local Ambassadors, manage safeguarding, and contribute to the overall organization of their District.

  • The Stefania Dashboard

    Stefania will be fully transparent and will provide ‘open’ information which can be viewed by any visitor from around the world. 

    It will be the ‘engine under the hood’. Providing relevant information (in real time whenever possible) is critical if we are to win the trust and confidence of our Donors and to win their loyalty. 

    The Dashboard will be a source of communication in how well we are doing in generating REGULAR income to support the hospitals and the other humanitarian aid projects we will launch later, for example online mental health services delivered within Ukraine as well as to the Ukrainian refugee community in Europe. Plus much more data on other areas. The Dashboard will be enhanced continuously. 

  • Who are Stefania’s main partners?

    Our main Partners

    NHS Supply Chain

    The National Health Service (NHS) in the United Kingdom is one of the largest healthcare systems in the world, featuring a centralised procurement system known as the NHS Supply Chain. This system includes an online catalogue of 600,000 items. We believe Stefania is the first charity to partner with NHS Supply Chain.

    The NHS has undertaken to:

    • Charge Stefania the same prices as those offered to UK hospitals and the British Army
    • Set no limit on the volume of equipment Stefania can purchase

    Once the project for Ukrainian hospitals is fully implemented, the hospitals will be able to place their own orders from the catalogue directly (but without making a payment!), selecting the items they need to save lives. No ‘purchase tax’ will be added to these orders.

    On behalf of the Ukrainian hospitals, we would like to thank NHS Supply Chain for agreeing to our partnership and for their amazing commitment to the Ukrainian people.

    Ukraine based NGO (name is being withheld)

    We are proud to have as one of our key partners this highly respected Ukrainian charity, led by Natalia. Olga, from the NGO will be responsible for the transportation of the medical equipment each month, to the individual hospitals.

    ALS Customs Services

    We are pleased to partner with ALS, which will manage the customs and transport of medical equipment from the United Kingdom to Ukraine on our behalf. Trusted by the British Government, ALS brings extensive experience in delivering essential equipment to Ukraine, including fire engines.

    British Sales Organization

    We are very grateful to this small company in the south of England and the USA. When they heard about our need for IT services, they didn’t hesitate. Knowing it would benefit the people of Ukraine, they agreed to charge special rates to develop our website and the software behind the Stefania Dashboard. They will continue supporting us with future projects.

  • How will the Pilot Counties be set up?

    How will the Pilot Counties be set up?

    We will begin by sending emails to about 2,100 schools and 1,500 churches across the five Pilot counties, inviting them to become Support Partners. If they agree, they will commit to sharing information about Stefania with their school parents or church members. Each organisation will also nominate an Ambassador. The names of schools and churches that become Support Partners will be featured on the Dashboard, a section of the Stefania website.

    The first Ambassadors will come together and identify all the Ukrainian Guests (refugees) in their District and invite them to become Individual Supporters. They will also identify any churches and schools which were missed in our initial email and create a list of local businesses and other institutions within their District. 

    Each Support Partner organisation will invite church members, school parents, employees, and others to register on the website as Individual Supporters and commit to a monthly donation of at least £3.75 – the price of a cup of coffee. We recognise that there may be an occasion when they are unable to donate. The total number of Individual Supporters (not named) will be tracked and displayed in real-time on the Dashboard of the Stefania website. The goal is to reach out to all institutions within the District and encourage their members to contribute monthly donations.

  • What is the main mission of Stefania Foundation?

    Our mission is to provide medical equipment for hospitals in Ukraine and offer online mental health services, both of which are equally prioritized.

  • What are ALS Customs Services

    We are delighted to have partnered with ALS to be responsible for arranging the customs and transportation of the medical equipment from the United Kingdom to Ukraine. They are highly experienced and trusted by the British Government for their involvement in transporting a wide range of products, including Fire Engines, to Ukraine.

  • Do the Ambassadors have any other important responsibilities?

    Two of the most important are:

    • To make the District a ‘Beacon of Compassion, Hope and Love’ to the people in Ukraine. Our IT colleagues will be working on the website to make it visible to most countries in the world, especially to Ukraine and the Countries in mainland Europe which are hosting Ukrainian refugees. 
    • To update their own institution on a regular basis on the developments and news from the District and Stefania in general. The District Coordinator will produce a short report on a format that will be sent to them by Stefania HQ. 

  • What is the role of Ambassadors?

    Ambassadors act as liaisons between their institution and Stefania, recruit new supporters, and ensure their community stays engaged.

  • What is Gift Aid, and how does it benefit Stefania?

    Gift Aid allows UK taxpayers to increase their donation by 25% at no additional cost. Details can be found on our website.

СТЕФАНІЯ ФАУНДЕЙШН

Політика конфіденційності

Stefania Foundation є благодійною організацією, і одним із наших найцінніших активів є довіра наших донорів, партнерів та інших зацікавлених сторін до нашої благодійної діяльності. Саме тому ми викладаємо нижче нашу чітку відданість тому, щоб будь-яка особиста інформація, надана нам, оброблялася з найвищою турботою та повагою до індивідуальної конфіденційності.   

1. Ми серйозно ставимося до захисту особистої інформації та безпеки даних.

Ми розуміємо, що світ навколо нас швидко змінюється, а кібербезпека та онлайн-конфіденційність — це питання, які найкраще вирішувати превентивно. Ми взяли на себе ініціативу розробити політики та процедури для захисту інформації, яку нам надають люди, з якими ми співпрацюємо для досягнення заявлених цілей Stefania Foundation.   

2. Ми додаємо нові особисті дані до наших списків розсилки та систем комунікації лише тоді, коли вони були надані нам добровільно.

Деякі донори та прихильники надають нам свої контактні дані під час здійснення пожертв через платіжну систему Stripe, звернення до нас через вебсайт або участі в наших заходах — віртуально чи особисто. Водночас інші донори та прихильники обирають анонімність під час пожертв або участі. Ми поважаємо право кожного вирішувати, яку інформацію розкривати нам і чи бажають вони отримувати подальші комунікації від Stefania Foundation.   

3. Ми не передаємо та не продаємо жодної особистої інформації, отриманої під час збору коштів та реалізації проєктів.

Інформація, яку ми збираємо, використовується виключно для підтримки зв’язку з нашими донорами щодо заходів та діяльності Stefania Foundation. Для цього ми використовуємо високонадійне програмне забезпечення для списків розсилки, яке має власні суворі вимоги щодо захисту даних, і забезпечуємо, щоб наші розсилки здійснювалися на розумному рівні.   

4. Ми негайно та автоматично обробляємо будь-які запити на припинення комунікацій зі Stefania Foundation.

Кожен із наших електронних листів містить посилання для відписки від списку розсилки, а видалення зі списку відбувається автоматично й негайно. У разі технічних труднощів ми також докладемо зусиль, щоб якнайшвидше обробити будь-які запити на видалення даних, надіслані через сторінку «Зв’яжіться з нами» на цьому вебсайті.   

5. Ми прагнемо дотримуватися відповідних законів та регуляцій щодо захисту конфіденційності.

Попри обмеженість у волонтерських ресурсах і фінансах, ми прагнемо залишатися в курсі таких важливих правових питань і робимо все можливе, щоб дотримуватися вказівок Комісії з благодійності та Офісу комісара з інформації Великобританії (ICO) щодо Загального регламенту захисту даних (GDPR) та відповідних законів Великобританії. Якщо ви вважаєте, що ми можемо покращити наші процеси, будь ласка, повідомте нам про це!   ---

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